Concierge
 
Concierge Services

Our concierge services are on par with those offered by worldwide luxury hotels and resorts. And, our clients have one single point of contact for locating services, business center solutions, and area attractions in Punta Mita. By having us handle all details, your time in Punta Mita can be spent relaxation and enjoying the area.

Recreation and Leisure

  • Punta Mita area attractions and Puerto Vallarta attractions
  • Punta Mita tours and Puerto Vallarta tour booking
  • Outdoor and indoor activities in Punta Mita
  • In-residence spa treatments
  • Punta Mita golf tee time and Puerto Vallarta tennis reservations
  • Babysitting services
  • Floral delivery
  • Four Seasons massage and spa services

Travel and Transportation

  • Punta Mita vacation and itinerary planning
  • Punta Mita airport pick up and drop off
  • Local transportation
  • Punta Mita car rental arrangements
  • Puerto Vallarta airlines reservations

Additional Services

  • Business Center assistance
  • Errand running
  • Personalized Punta Mita tour
  • Welcome protocol at residence

Concierge Cancellation Policy

Our Concierge’s primary goal is to provide a level of service beyond our customers' expectations. To assist us in delivering on this promise, we have established the following guidelines**:

1. Mandatory Pre-arrival Check-in

  • Option one: Open an account with us by wiring funds prior to arrival (a separate statement will be presented to guest at the end of each stay).
  • Option two: Providing credit card information to open a Master Account for each visit or event (all expenses relative to your stay will be charged to this cc, we do accept all major credit cards).

2. Guest form completed and emailed at least one week before arrival including:

  • Arrival and departure information
  • Housekeeping needs
  • Activities /tours reservations
  • Special requirements
  • Grocery Shopping List

**To guarantee access to our directory of services, these requirements will be mandatory for every owner/ guest.